Reply To: BA and Ryanair: Number of complaints each airline receives

Back to Forum



It makes sense if you (as a perceived low end brand) can demonstrate you get less complaints than a high end company, it suggests you are better value for money (a variant of ‘knocking copy’.)

Edited to add:

It’s also in line with the mood music O’Leary has been putting out in recent years, e.g.

At least FR has had the decency to avoid comparing hull losses in recent years!

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below