Reply To: BA and Ryanair: Number of complaints each airline receivesBack to Forum
It makes sense if you (as a perceived low end brand) can demonstrate you get less complaints than a high end company, it suggests you are better value for money (a variant of ‘knocking copy’.)
Edited to add:
It’s also in line with the mood music O’Leary has been putting out in recent years, e.g.
At least FR has had the decency to avoid comparing hull losses in recent years!