Reply To: BA and Ryanair: Number of complaints each airline receives

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‘You pays your money, and you takes your choice’.

I used to fly Ryanair until about 10 years ago, and it was always an unpleasant experience. Last minute bookings often cost around € 250 + one way. Customer care was negligible, the CEO arrogant & flights where one was ‘treated like cattle’ were the final straw.

The ‘low fares airline’ was often far from low, so I opted for a No Ryanair policy, and have not flown them for 10 years.

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