Reply To: BA 777 Vegas-Gatwick on fire – passengers safe

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People were queuing up for compo forms after the Cape Town incident last year. Mrs TOH and I didn’t bother (a) because we were mightily impressed with BA’s performance and (b) because we had an extra day in Cape Town in a very nice hotel.

I did contact them to say how impressed we were with the cabin crew, and that we wouldn’t be claiming but some Avios would be nice and they gave us a boatload.

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