Thank you Alex for the hint .
This adds to my array of unpleasantries that I have listed !!! It also confirms my theory that they are still struggling ,trying to sort things out .why is it taking that long ??? Mami Etihad won t keep on injecting money in a hole that has no bottom ! It has been now three years and counting since AB started the restructuring efforts but in vain .Nothing is paying off !
I will be interested to see if their Marketing Team is aware of the absurdity of their customer newsletters !!! God help me ! Is the task being assigned to ” amateurs” ????