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I`m still trying.

Sent copy and paste of my BA Gold card, email back a week or so later asking for more details as not clear.

Sent in a pdf, email received again saying not clear. Sent again, asking what’s not clear, its very clear to me when I open.

Email again asking for clearer details. Called, but you cannot speak to the status match team. Now sent with a photo of the card. probably not the right resolution though, expect another reject email.