Please, can someone on this forum help me?
I have read through all the forums on this subject, but I cannot find one relevant to my delay.
IN CPH, we had a 2 hour Air Canada APU 787 DREAMLINER Fault delay. When it came to start #1 engine, the APU would not start the engine. The AC and Boeing engineers then obained an external APU unit to try and start the engine. This was not powerful enough and we then had to wait for 3 external APUs to help start the engine.After 2 hours, this was done, and we started #1 engine, pushed back aand started #2 engine out on the taxiway.
I am obviously not seeking compensation from BA,(I cannot find another relevant thread), but can I claim ffrom AC, Please?
It is an AC flight, in Denmark, flying to Canada. I have read the relevant threads re delays, but they seem to apply to European flts. If I can claim, please under what legal ruling am I claiming. I was in J class with my son.
I thank you in advance for any advice which you are able to offer.