Reply To: 10,000 Avios instant apology

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nissefalk
Participant

I woke up from a snooze half way to SFO and found a complaint form in my seat pocket, had not asked for it, filled it in, apparently the inflight entertainment did not work and I did not even notice that, got 10,000 avios as compensation, and on top of that I got a OP upgrade to WTP before boarding,

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