Reply To: 10,000 Avios instant apology

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Last year was given an onboard apology of 25,000 between FRA-LHR by the Purser.

Instant solution, I accepted, was equivalent to 5 LHR-FRA sectors, all which were used and more than made up for the crappy service given on that occasion.

Depending where you were going Openfly, 10,000 avios = free European return ticket..

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