Reply To: 10,000 Avios instant apology

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I find that complaints to BA through are totally useless. I get the impression that they are speed read by a machine that fires back reply 42a……

This particular purser seemed even more fed up with BA than myself and seemed to derive pleasure in giving me the Avios!

But, as I say, it sets a precident. So, if you get the same situation ask the purser for compensation via their BA iPad.

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