I’ve used Easyjet hundreds of times, just last month as it happens and I always find them to be excellent. Well, ‘excellent’ is an over-statement, lets say they full-fill my expectations fully. Cheap, direct, clean, staff are normally terrific and on-time-a-lot-of-the-time.
I did Ryanair once and won’t repeat it. Long story but it just wasn’t my kind of thing, their staff are more of the “well that’s your problem” brigade whereas the Easyjet staff I’ve ever dealt with have been very human. The last trip I had to change both my outbound and inbound flights with Easyjet and it simply could not have been simpler, quick change on the app on my phone and it was done – twice – no fuss.
Interesting now that EZY have gone for the on-board seating arrangement, it does make it feel a little more ‘normal’ and not the scrummage it used to be.
I know Ryanair has its advocates, I’m just not one of them.