Reply To: BA SeatingBack to Forum
I agree with you dutchyankee.
BA should not have advertised new first as soon as one plane had it. They should have rolled it out quicker, and dedicated it to an increasing number of routes, as I’ve mentioned many times before. They could then advertise it at the other end of the route, and people would be sure of getting it.
BA should roll out a new seat(s) on new aircraft as there’s no point putting in the old product(s), and then retrofit older aircraft, but if nothing’s ready then they can’t. A replacement plan should be in place by now, with the introduction of not just new aircraft but completely new models, but it’s not.
AOTG, I agree it’s not good. ANA introduced new seats in all 4 classes at the same time (from memory). Maybe BA should do the same, and be quick about it.