Reply To: More good PR for BA

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One has to wonder somtimes if the people that make these decisions have been lobotomised. There can’t be any other explanation for their stupidity.

I don’t work for an airline but God blessed me with a bit of common sense. Surely an announcement could have been made to see if a passenger already checked in was prepared to give up their seat and be booked onto the next flight?

Yet another PR disaster that could so easily have been avoided.

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