Reply To: Flight BA762 LHR – Oslo emergency landing

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There is an unpleasant dark side to the wranglings around EU261/2004 IMHO.

BA says there were extra-ordinary circumstances, but lawyers may argue that this is not true, as a BA employee (the captain) chose to return to Heathrow, when he could have diverted to another airport, avoiding the disruption.

It would be a major concern if decisions were influenced by the payment of compensation and this resulted in money constrained outcomes.

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