Reply To: Why do people fly on British Airways?

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BA’s handling agents were not competent or adequately resourced to handle a relatively minor delay at an outstation. That is a pretty poor indictment but not a reason to attempt to trash the airline itself.

The postings by ‘ImissConcorde – 23/05/2013 15:02 GMT’ and ‘SimonS1 – 24/05/2013 12:23 GMT’ have said more or less what I would have said, only a lot more pleasantly. My thought on reading the original posting was that you are every airline’s idea of a nightmare passenger, the type who makes a difficult situation worse.

But then I suppose if you really are more important, and if your time is more valuable, than anyone else who was on the flight perhaps you are entitled to behave like that. Only you would know. I have my own view on that.

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