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HongKongLady
Participant

Hi Judy when things go wrong it puts you under stress and stress makes us act rashly sometimes. Having been in this type of situation a number of times, my advice would be to stay airside and either wait for information at the gate or seek out the tickets and transfer desk airside, where information and rebooking can be arranged with minimal running around, They can also normally transfer you baggage to another flight unless you need to stay overnight in which case I am sure you would want your things to accompany you to the hotel.
Glad to hear you eventually got to your destination in time for a dip in the pool.
I fly BA generally because of the connections and general good standards with the odd glitches, I do use a number of other airlines too.
Happy flying