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VintageKrug
Participant

Try calling YouFirst as it seems a very specific circumstance, complicated by the facts:

– Redemption Booking
– Ticket “bought” from AA not BA
– Voucher used (poss. non-refundable)
– Confusion over twins vs. single infant
– Change in cost for infants since booking

I don’t understand why there is a need for an economy booking LHR-NRT; that smells fishy to me.