Reply To: WHAT’S HAPPENING TO IAG & BA

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FormerlyDoS
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Senator

Dell may not have been technology innovators, but they were highly innovative in two areas of functional superiority

1 – on site servicing
2 – build to order

Although commonplace today, these two capabilities were revolutionary at the time and thus I’d assert that Dell’s core competence rapidly developed as a B2C service company, who happened to sell a tech product.

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