Reply To: BA T5 First lounge…disaster.

Back to Forum

first_class_please
Participant

I have not had the chance to pass through Heathrow this month to comment on this subject.

However, from previous issues on seperate subjects, I do have a few email addresses, which when contacted responded very quickly and solutions that Customer Services staff could not offer, were provided.

I would suggest sending conerns, comments, complaints to the below, knowing it will certainly be read by the right people.

Whether there is any action, that`s another case..

<a href="mailto:keith.x.williams@ba.com“>keith.x.williams@ba.com (CEO)
<a href="mailto:frank.vanderpost@ba.com“>frank.vanderpost@ba.com (MD Brands & Customer Experience)
<a href="mailto:jon.rowell@ba.com“>jon.rowell@ba.com (Global Customer Relations Manager)

NOTE – all the above addresses are available in the public domain / by guess work. Nothing confidential.

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below

Polls