Reply To: BA T5 First lounge…disaster.Back to Forum
I have not had the chance to pass through Heathrow this month to comment on this subject.
However, from previous issues on seperate subjects, I do have a few email addresses, which when contacted responded very quickly and solutions that Customer Services staff could not offer, were provided.
I would suggest sending conerns, comments, complaints to the below, knowing it will certainly be read by the right people.
Whether there is any action, that`s another case..
<a href="mailto:firstname.lastname@example.org“>email@example.com (CEO)
<a href="mailto:firstname.lastname@example.org“>email@example.com (MD Brands & Customer Experience)
<a href="mailto:firstname.lastname@example.org“>email@example.com (Global Customer Relations Manager)
NOTE – all the above addresses are available in the public domain / by guess work. Nothing confidential.