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If VK writes….”it’s simply not delivering to standard” …. There must be a big problem.

We are approaching a month since the new caterer took over and nothing has changed since I started the thread. There have been no adjustments or tweaks to, at least, make an effort to improve the offering to show that BA is listening? BA do not listen. BA has the arrogance to think that every move is right and will not listen to the Premium passengers feedback. Time will tell.