Reply To: BA T5 First lounge…disaster.

Back to Forum


Despite being a longstanding gold member of the BAEC, with a short period as a Premier card holder, and a drop down to silver for a couple of years recently, I have never been asked to take part in any customer research by BA.

Years ago, the then pretty decent BA lounge in CDG1 became no smoking, as a result of extensive customer research.

Maybe I am just unlucky in never being asked my opinion.

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below