Reply To: BA T5 First lounge…disaster.Back to Forum
If Baxters had seen the old First lounge product, and taken photographs, they could have replicated. Apparently they were not shown how it was and what we, the passengers, were experiencing. This surprises me. I emailed the link to Baxters that VK posted a few days ago and expressed my concerns to them. They have replied and forwarded it to BA. So nothing achieved there, apparently!
I dont think that BA cares. Everybody has short memories. As long as there are cost savings (and the managers get their 10% bonus), so what?! Very sad.