I agree with Pat Jordan…teething problems and not a disaster. Hopefully BA will reconsider based on the feedback customers are providing.
Remember that when flying BA in a premium cabin, or being higher tier card holders means we do benefit in ways far better than other carriers. In AAdmirals Clubs in the US, you get one free drink and if you are lucky a few pretzels or snack mix (offered from a big open bowl in many clubs).
And note Tom Otley’s review of Delta’s new Int’l Lounge at JFK T4:
“The restaurant in the SkyClub has complimentary snacks, but you pay for the “premium” menu, even if flying business class.
Examples from the menu
Rosemary, truffle and parmesan popcorn bowls $5
Steamed Edamame, sea salt and crispy wasabi seaweed $7
Crispy pretzel crostini, mustard and gruyere cheese fondue $6
Cold poached shrimp, saffron aioli, fennel, hard-boiled egg, carrots $18
Sushi platter – 8 pieces of sushi, tuna, salmon belly, Fluke, Snapper, Wasabi, Soy sauce $16
Caesar Salad (with chicken) $15″
Would those moaning their favourite crisp flavour has vanished, or biscuits are no longer individually wrapped prefer the above option of paying for food in the lounges?
Have a read of the new W London Brunch article on the BT website – a great pic of jars of unwrapped sweets on offer to diners, with tongs and scoops available to serve. Looks like Baxter-Story are using a method of display and service that suits the W Hotel brand, as well as the BA brand.