The cookies are absolutely delicious. Far superior to the previous offering in quality.
However, I do see the concern that jars are not very hygienic and that pre-wrapped biscuits are preferable in such a situation.
As for the lack of crisp flavours and the poor selection of journals: I don’t eat crisps and have all the reading material I need on my Ipad.
However, if BA is p**sing off its best customers for the cost of a few bags of Monster Munch and a few copies of Hello Magazine, someone needs to be fired.