Reply To: BA T5 First lounge…disaster.

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esselle
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This whole thing is so sad.

BA have been serving LPGS in the Concorde Lounge/onboard in F for about 18 months. It is nothing to do with the customer service ethos, but everything to do with procurement.

How cheap, how much supplier contribution, then, and only then, how can the marketeers position it as premium

Lowest common demoninator.

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