Reply To: BA 60J vs Virgin

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Just a matter of personal preference. I prefer cabin crew who are calm, professional and efficient. If they can add warmth and courtesy to the offering then so much the better.

The virgin crew I have experienced on a number of flights sem to be disorganised, disinterested and prioritising the perceived “relaxed atmosphere of the airline” over the need to provide a superior level of service to their premium customers.

My personal favourites are Asian crews (Thai/SQ) and some of the mixed nationality Middle Eastern crews. BA crews are usually professional and efficient but tend to lack warmth.

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