Reply To: Upgrading with BA miles – is it possible with travel agent bookings?

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i recently made a booking via my company travel agent and the option was not there to upgrade with miles or cash online but 1 day before the flight the option to pay for an upgrade was available when i tried to checkin online, so I paid the cash fee and upgraded to club. i was surprised to see this as I also thought that this would not be possible when the booking was made via a travel agent.

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