Reply To: Do all airlines suffer the same service problems?

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An interesting piece appeared here….

…ranking US airlines in different ways according to the survey used.

…to quote two lines at the end of the article.

“The proliferation of fees at, or after, check-in by many carriers contributed to passengers’ low opinions of flying, and even their decisions about whether to fly”

“What we found is that paying fewer additional fees generally translates into a passenger having higher overall satisfaction with an airline,”

Would you agree?

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