Reply To: Do all airlines suffer the same service problems?

Back to Forum

transtraxman
Participant

An interesting piece appeared here….

http://articles.philly.com/2011-05-11/business/29532634_1_seat-comfort-cabin-cleanliness-cabin-crew

…ranking US airlines in different ways according to the survey used.

…to quote two lines at the end of the article.

“The proliferation of fees at, or after, check-in by many carriers contributed to passengers’ low opinions of flying, and even their decisions about whether to fly”

“What we found is that paying fewer additional fees generally translates into a passenger having higher overall satisfaction with an airline,”

Would you agree?

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below

Polls