It is a shame that politics always divides opinion so strongly. The Flight Crews (Cabin and Flight Deck) are what makes BA special and it is unfortunate that the actions of both BA management and the Unions have somewhat tarnished this – not taking sides on blame here. I think the issues here are complex and probably require a much fuller understanding to optimize solutions. It does appear though that some carriers and some unions have been better at Indutrial Relations Management than others. I remember the BA Gate Gourmet fiasco and the subsequent board changes and cannot help wondering if there are not some lessons to be learned on both sides going forward.