Reply To: Appalling service on BA

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I think you raise a very good question DClinPsy. It is human nature that if you don’t want to be somewhere you will find the least to be happy about, as in your example.

How many travellers actually don’t like travelling but do it because they have to as part of the job. It is a bit like London rail commuters who complain about their journeys (the ones that don’t have to stand).

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