Reply To: Appalling service on BA

Back to Forum


I am sure that some travel pedant will say I should start a new forum, but it is a service issue. Travelled First yesterday PHL-LHR and for the first time in a gazillion trips was informed that on the ground they could only serve me (mediocre Taittinger) champagne and not the vodka tonic I have always enjoyed before take off. for many years. Apparently BA is only licensed to serve (quote) Duty Paid Champagne while on the ground. Since when and why – anyone else had this more than weird experience ??

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below