Reply To: Appalling service on BA

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I have heard that BA is upgrading all the Club (and some WT) food in May/June spending $10m+ on this, so hopefully this will sort out the problem.

I don’t really talk to many of the cabin crew now as many of them have an ‘agenda’ from the strikes and are (wrongly) very negative about the company – i think they forget they have a great job and probably vastly overpaid for the skills they need at work. The sooner BA sorts these problems the better as it should be a really good airline and gives me lots of points for my family holidays!

For me, Club Europe is all about the T5 lounge for me and having a flex ticket (its the same usually as a flex economy ticket) – oh, and getting of the plane first ! I find the service on shorthaul much better than longhaul as well. In the age of cutbacks, what else do you guys really expect from a short flight ?

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