Reply To: Cancelled Flights – Who Is Responsible?

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The world of code share flights really shows its complications and frustrations when delays or cancellations occur. I would agree with you CharlesRhona, as the ticket was purchased on and through KM (Air Malta), then the responsibility lies with Air Malta. If they can sell tickets on their own airline code exit ABZ, a destination they themselves do not serve, then they can not now hide behind the fact that the flight they sold, on their KM code, is operated by another carrier and hence not their problem or responsibility.

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