Reply To: Chaos at T5…now

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Stuck in Frankfurt for 2 days. On Tuesday afternoon 10 out of 12 flights to London were cancelled and rather than hang on any longer we cut our losses and took the overnight bus back. I know BA were to some extent at the mercy of BAA in clearing the runway, however there were plenty of other airports in the London area operating normally (LGW, Stansted, Manston etc) and a more organised airline might perhaps have had a plan B. BA staff in Frankfurt were completely in the dark, with the merger with Iberia we no doubt have more of the same to look forward to.

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