Reply To: Chaos at T5…now

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Email from Willie last night apologising yet again for BA awful service. Interestingly, he says “from Saturday” and makes no mention of the debacle on Friday, no doubt as there was no one to blame but themselves. Friday was the root cause of this weekends disruption when BA lost control of thier own operations. They would have struggled on Saturday without the snow which simply made things worse.
Given my experience of BA this weekend feel no guilt in advising readers that current wifi code is “Concorde Room”. Fill your boots till BA change it.

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