I think some posters will still think the sun shines out of Willie’s back passage whatever the situation.
If Willies communications was so fantastic, he would have managed to inform the masses that were swarming over, under and all around T5 on Sunday and Monday far more effectively.
The letter I have just received makes no acknowledgement of the financial costs incurred due to the BA’s inability to fulfill their contractural obligations of getting me from A to B. Whilst I am sure BA will be taking ‘action’ against BAA, I wonder whether a class passenger action against BA would get off the ground. Mind you, I guess that BA will have a star witness in the form of one of our posters who quite naturally did not suffer.
I have an enourmous amount of praise for the hard working and dedicated BA staff were able to assist but as for the BA leadership………………
Happy Christmas everyone, may the dreams come true….!