Reply To: Chaos at T5…now

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Fines and a regulator will focus the mind of BAA and other Airport Operators.

A similar situation impacted Gas and Electricity supply with power interrupts lasting days in adverse weather conditions before being fixed. Ofgem implemented a scale of fines on the DNO (Distribution Network Operators) based on length of interruption of service and number of households impacted. Every minute power was down incurred penalties.

The fines, frequently topping £10million per annum, have focussed the minds of the DNOs to implement sophisticated network monitoring which will not only identify an interruption and exact location immediately but also kick in alternative routing where possible. This will significantly reduce interruptions… and fines!

LHR spent £500k on snow equipment this year with 50 snow specialists, LGW spent £1million on snow equipment and has 120 snow specialists.

What has been the cost incurred to airlines and to passengers?

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