VintageKrug – go and have a look at the disgraceful scenes for yourself. I am really not interested whether its BA or BAA or anyone else at fault. The travelling public deserve far better – this is the 4th time T5 (i havent been into the other terminals) has been tested and FAILED. Bagage, strikes, volcanic ash and now snow. All I know is that I am likely to be parted from my wife and son over the holiday period. I am close to the airport, I am looking at the active runway from my hotel and I have been into T5. Suggest you do the same before you post future comments, becasue what Sky News shows is only half if not a quarter of the story. There is 1 departure for every 5 other airlines. I am sure RogerVictor will provide the stats on todays aircraft movements is asked.
Happy Christmas to you.