Reply To: Chaos at T5…now

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I’d have to disagree with your post, MartynSinclair. BA have good contingency planning, they are thwarted by a business more focused on operating shopping malls than an airport – the BAA. The pictures showing two men with snow shovels trying to dig out a 777 is just a joke. My relations in Scandinavia said this made their “joke of the night” piece at the end of the national news. BAA have not put tuppence towards their snow removal budget, let alone any plans. They prefer to hide under their duvets, hoping the snow will melt and go away in a few days. The amount of money lost during two days of disruption surely exceeds what they’d need to spend to get the airport open again, and quickly. Friends stuck in Terminal 1 say that all BAA staff (even security) have disappeared, and they’ve been left to fend for themselves. Shocking. There are elderly and disabled people there who are really struggling. Terminal 5, at least, has been an oasis of calm since BA took a good decision to cancel most of their flying programme. The entire weekend has been a national disgrace – and it is BAA’s fault for not being pro-active enough to ensure a robust operation can be maintained when five inches of snow falls.
Oh, and as for the BAA’s PR man (Andrew somebody) – he needs to find alternative employment…shockingly poor and woefully inept.

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