Reply To: Chaos at T5…now

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When i asked a Dutch KLM Manager at Schipol if flights wee having problems on weds the answer was clear:
“We all agreed at our daily briefing today, that we have an extra responsibility to ensure flights run, even if they are delayed. It is Christmas, and holidays, and whole families depend on us, we want to get people to be able to celebrate wherever they are heading. Weather happens every year, we anticipate it.”

The Dutch have a great realisation that KLM always make every preparation and step, and that if are not able to run a flight, every measure will have been taken to try to, that any Airline could have taken. Schipol as we know, is well planned and has 5 runways and extensive snow / ice preparedness in winter. Then again, so so most European major airports. I have flown out to Far East from Zurich when thee was 10cm of snow an hr falling, piled high away from the runway. The runways taxiways, were being cleared every 10 minutes, and all aircraft de-iced at the start of the runways.

So, certainly there is not the same “shafting” of KLM in NL’s as they have an excellent reputation, as do Schipol!

Perhaps BA should decide to take the same responsibility and run and get out flights, as long as they can, when the airport is operating without difficulty. Do their best, not give in so early, and devastate many families and all travellers ability to be where they need to be at Christmas. Again they make dramas out of very little, when every other carrier just gets on with it. The airport is running well, the skies are not dangerous at this time, to be unable to fly.

Sympathy to all those BA travellers who will be delayed or maybe not get any further to their Christmas destination. It is BA that Shaft their customers at Christmas!

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