Reply To: LH from HKG to FRA

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Thanks for your comments. As it happens, I flew out Swiss to Hong Kong and their service was outstanding compared to Luthansa. The new flat bed product on the fight is comfortable and spacious. The service, which is far more important to me on a long haul flight, was First Class. The cabin crew were engaging and were able to hold a conversation. I felt there were pleased to have me onboard and to serve me, unlike the service on LH… They are now in my view worse than BA!!

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