Hi Lloydah – Ryan Air are extremely succesful because they give the impression of being value for money.
If you stand by their check in area and see how many people get caught out by not having checked in on line, incorrect baggage weight – worst of all – if the aircraft is only 60% full, you are crammed into rows together, not allowed to use seats in empty rows, because the crew say “it will out the aircraft c of g out of synch” is utter nonsense. The reason why Ryan Air cram you together and do not allow you to use empty rows is becuase it means that they do not have to clean these rows on a turnaround. I dont have an issue with this, but at least don’t lie using some techno talk to the pax.
Also, there are constant runours about the pressures Ryan Air pilots are under in their turnaround times and also who pays for their uniform and part of their base training. Ryan Air may be successful in terms of their ticket sales, but t doesnt meant that they are up there with BA and Easy Jet in terms of professionalism and ‘honesty’!