You are probably 100% right – I admit to hiding myself from the alternatives, because i want to support the UK economy and UK businesses. I know there are other and better airlines and service, but up until now i felt it was more important to work with BA. However, what this has highlighted to me is that the competition can provide a service to key points i travel to at less price, in more comfort and with smiling staff. I have no doubts that i will go back to BA, but I just hope that both Unite and BA management, including W W fully realise and understand that they need to put their customers first. I do not beleive though that W W has the presence or capabilty of resolving htis dispute. He is weak, he has no presence about himself and comes across as someomne totally out of their depth. I have just booked my nest 2 far east sectors with Cathay.