Reply To: BA new First Class Review

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PatJordan
Participant

Hi FlyingChinaman & Flyingdoc.

You are 100% correct: given the price BA charge for First class, the service should be be consistently excellent. There can be no excuses at that level.

I often wondered if BA customer service read these adverse reviews and contact the disgruntled customer to address their concerns. Has this happened to anybody?

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