Reply To: BA new First Class Review

Back to Forum


Hi FlyingChinaman & Flyingdoc.

You are 100% correct: given the price BA charge for First class, the service should be be consistently excellent. There can be no excuses at that level.

I often wondered if BA customer service read these adverse reviews and contact the disgruntled customer to address their concerns. Has this happened to anybody?

Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below