DeepakThakkar: Spot on with your report! I always travelon CX and SQ for their supreme FC services – “service from the heart”
Don’t expect this from BA or most of the European airlines!!!
International frequent travellers are extremly savvy these days and they seek out the best products and services for their money with no national boundries.
This old concept with “Fly the Flag” is no longer relevant and even my British partner is not keen on BA any more. I know many on this forum still do!