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I was upgraded to First from Club in BA a number of times in long haul – during my Gold card status days. I would say I found BA is one of the best airline for upgrade. Of course, crew know the upgraders – but it is not true that there is much difference in service standard (except once on an overnight flight I was asked by a stewardess, if I really need the pyjama suits). The fixed seat rule is also not true – I was allocated 1K once during upgrade, 4K and 5K in other times.