Reply To: BA new First Class Review

Back to Forum

NTarrant
Participant

Back in December when there were delays to flights from LGW due to the snow, having made our way down to the gate from the lounge to find the flight was not boarding yet, the Captain took the tannoy and announced that he was sorry for the delay, what was happening and boarding in a few minutes.

Not quite the same as Martyn’s experience, but at least everyone saw the Captain at the gate making the announcement. What is also a nice touch, is when the Captain stands with the crew at the doors bidding farewell to passengers. This Captain did as well, so full marks to him and I did email BA to ask them to congratulate the Captain. Sadly I didn’t get an acknowledgement.

Magazine Subscription
BTUK September 2017
Be up-to-date
Magazine Subscription

To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below

Polls