Reply To: Bmibaby frustration, no customer service, stupid system

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Not even much of a plaything for Lufthansa, more of an “ignore-thing”.

I flew BMI this afternoon Amsterdam-LHR. For some reason the Lufthansa self-check-in desks at Schipol weren’t processing BMI bookings (not that they tell you this until you try). So I joined the check-in queue – bit frustrating as I only had hand luggage. 25 minutes later I am both checked in and resolved not to fly BMI again unless I have to.

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