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I note, Krug that you referred to the commie baggage handlers as if AY were using them as an excuse for operational delays. They were not. There were no real delays due to the weather. Equally they were totally open about the baggage dispute – it’s even posted on the AY website. I am not a BA critic by any means but I notice that you are highly conspicuous by your absence in the debate about BA’s operational shortcomings elsewhere on the Forum. Have you no pro-BA rhetoric to spout on this, or is it simply a case thatyou can’t defend them? I think we should be told………