Reply To: Paid BC PAX being disturb by upgraded PAX on Air China

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I agreed with yout that it is the problem with specific passenger being an “Idiot”. However, by screening passenger before givem them the complimentary upgrade can prevent this kind of situation to happen. As far as I know, the check-in agent usually screen those passenger by the way they dress etc. However, Air China just upgraded almost the whole tour group. I don’t think a decent airlines would do that.

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