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#494409

acchaladka
Participant

Hmmm. UA lost my bag on internal flights in the US this week and I’m star alliance gold mostly with Air Canada. I didn’t expect to be misinformed so consistently, promised 12 things by 12 agents which never came true, etc, and to not have my bag today, five days later. I did expect competence and a pretty high standard of care and got….very little. How do you quantify that?

And, is there a site or thread there which tries to compare the different levels of compensation offered for various problems at various airlines?

Kudos to you Evelynthomas on a successful resolution….!